Our Services

Broker Support

• Manage brokers diaries and email inbox

• Enter client data into CRM

• Collect collate and digitise supporting documents

• Run serviceability and funding calculation

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Lending

• Red Loan Processing Service offers brokers and mortgage managers the full range of commercial and residential loan products, for owner-occupied and investment purposes.

• The difference with us is that we're service driven and commercially minded. That means we understand your needs, and we work hard to fulfil them.

• And because we control the entire process, when you do business with us, you get to speak directly to the person approving the loan. That's how we keep it simple and deliver such fast turnaround times.

• Residential loans

• Commercial loan

Loan Processing

• Provide dedicated loan administration

• Enter data into processing systems

• Prepare required documentation

• Order valuations and special pricing

• Prepare lodgement packs

• Follow up outstanding loan conditions

• Track applications to unconditional approval and settlement

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Settlement

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Customer Service

• Provide dedicated customer support services

• Maintain marketing database and campaigns

• Gather current loan and property data

• Prepare annual review reports

• Process loan variations

• Monitor pre-approval application

• Track construction loans

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Post Settlement

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Compliance

• Ensure fulfilment of compliance and responsible lending obiligations with dedicated compliance services

• Undertake ACL and file compliance reviews against a compliance checklist to ensure all required information and documentation is correctly recorded

• Undertake corrective actions to fix compliance issues